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Delivery & Shipping

We deliver Australia-wide — from capital cities to most regional and remote areas — with tracking on every order.

How it works

  1. Order confirmed. You'll receive an email confirmation straight away.
  2. Dispatch. Most orders leave the warehouse within 3–10 business days. Larger items (dining settings, lounges) can take a little longer to prepare.
  3. Tracking. The moment your order ships you'll get an email with a live tracking link.
  4. Delivery. Transit time depends on your location — metro areas are typically fastest, regional and remote areas a few days more.

Delivery costs

Shipping is calculated at checkout based on your postcode and the size and weight of your order — enter your address to see the exact cost before you pay.

Large item deliveries

  • Bulky items are delivered by specialist furniture couriers to your door (ground floor). Keep your phone handy on delivery day — drivers may call ahead.
  • Please check access (doorways, lifts, stairs) before ordering large pieces; product dimensions are listed on every product page.
  • Deliveries are to the front door — couriers can't take packaging away or assemble items.

A few honest notes

  • Delivery timeframes are estimates, not guarantees — weather, carrier volumes and remote locations can add time. If anything changes with your order, we'll let you know.
  • If your address is very remote, we may contact you after ordering to confirm options before dispatch.
  • Missed the courier? They'll leave instructions to rebook or collect — or contact us and we'll chase it up.

Questions about delivery to your area? Get in touch with your postcode and we'll confirm before you order.